Covid19

Correct as of 13.08.2020 at 16:55 AEST

Information for current onshore students

Question Answer

Is the College currently open?

As of Tuesday 11 August 2020, the campus is closed effective immediately as a result of the Auckland city Level 3 lock down. We will be moving to the virtual classroom. On a positive note, we can confirm that there is no disruption to classes. Students will resume learning via StudySmart in the familiar virtual classroom setup for the time being.

What campus facilities are currently available?

The campus currently closed in line with government advice. We will continue to provide regular updates via email and Zoom as the situation evolves.

Can I stay in my accommodation?

Current accommodation arrangements remain in place however if any student needs to re-locate, he/she should contact the Accommodation Service at Taylors College. We do have the capacity to self-isolate should this be necessary.

For any more information please email AZhao@studygroup.com or MChen@studygroup.com. For after-hours emergencies, please call +64 21 539 054.

What is the current health advice in New Zealand?

On Tuesday 11 August 2020, the New Zealand government announced Auckland will be moving to Alert Level 3, with the rest of the country moving to Alert Level 2, for three (3) days as a result of the discovery of four new COVID-19 cases. The lockdown will take effect from midday Wednesday 12 August and will be reviewed on Friday 14 August. You can view the New Zealand Prime Minister’s announcement here.

The international border remains closed. The official updates from the NZ Ministry of Health provide the very latest information.

What should I do if I feel unwell on campus?

If you begin to feel unwell while you are on campus, please tell your teacher or the Student Welfare Team. They are trained to support students who have any health concerns.

What should I do if I feel unwell off campus?

If you begin to feel unwell, please contact your GP or local/campus Medical for advice. Once you’ve received advice from a doctor, we ask that you contact the Student Welfare Team as soon as possible to notify them.

If you want to talk to someone about your symptoms first, you can call the National Coronavirus Helpline on 0800 358 5453 or +64 9 358 5453 for international SIMS for advice (available 24/7).

Can I travel home?

Refer to the New Zealand Immigration website for the latest information regarding border closures, visas, visa extensions and other travel advice. Please also consult with travel restrictions from your home country.

Please note, only New Zealand citizens, residents and immediate family members can travel to New Zealand at this time. If students leave New Zealand it is unknown when the borders will re-open for you to be able to return.

For questions, please contact the college directly or contact globalstudentsupport@studygroup.com for assistance.

Information for current offshore students

Question Answer

If the college is open, can I travel to New Zealand to study?

While we are eager to welcome you on campus we must follow government advice and guidance. For the moment, the borders remain closed and we are unsure when they will reopen.

Students who are studying from their home country are able to continue to attend classes via virtual classrooms.

When borders reopen how do I arrange travel to New Zealand?

Once borders re-open, please contact our student support team at AZhao@studygroup.com or MChen@studygroup.com  to discuss travel arrangements.

Contact Information

Question Answer

Who should I contact if I have further questions?

If you are a current student, you can contact our Student Support Team at MChen@studygroup.com or AZhao@studygroup.com for more information.

If you are a new student looking to begin studying, please contact our global support team at globalstudentsupport@studygroup.com.

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